Commercial Electricity Programs for Consumers of all Sizes


Price certainty is our business, so you can get on with yours

Business


  • Commercial Clients
  • &
  • Business Programs

    • Commercial Programs

    SFE Energy brings you security, flexibility and expertise. Our management and portfolio teams have years of experience in energy markets across North America, and work to meet your electricity supply needs. Established relationships with our suppliers give us access to competitive prices in the market. Whether you are looking for a short-term solution to provide rate stability, or you are looking for a strategy to manage rising long-term market prices, SFE Energy can help put together the right program for you. If you are operating a small family-owned business looking for price stability, or a large multi-location corporation seeking hedging strategies against volatile markets, we have products and pricing that will fit your needs and budgets.

    Essential to every business owner.  Electricity is a major expense for many businesses. Price certainty for your electricity can help you budget so you can focus on what matters most – the bottom line. At SFE Energy we can provide the right mix of safety and flexibility to suit your business’ electricity needs. Our Sales Partners will work with you to ensure a best fit for your electricity supply.

     Business Programs Offer:

    • Easy access to your bills and payments at SFE Customer Portal 
    • Budget Certainty – commodity price at competitive rates for a defined period of time
    • Professionalism – sales advice from dedicated account executives who provide you with the objective advice you expect from a trusted supplier
    To make a payment, go to the payment portal:
     

    SFE Energy has products to serve your needs

     

    Whether you are looking for the stability of a fixed price, or the flexibility of an index price, we will work with you to determine your needs and the best fit for your business. Meet with one of our Sales Partners to obtain the latest pricing and quickly secure your energy rates. Whether you are looking for a supplier immediately, or exploring your options for the end of your existing term, SFE Energy provides price certainty and supply security to all major TDSP consumers.

    If you would like to speak with one of our Sales Partners, please contact us at [email protected] 

    Join Us

    The SFE Energy Sales Partner Program

    At SFE Energy, we understand the needs of Sales Partners in today’s deregulated energy markets. Our industry expertise, competitive products, and superior service will help your customers take advantage of Energy Choice. SFE and its affiliates will work hard to provide the best solutions to suit the needs of your valued customers.

    Business group, channel broker program, SFE energy

    National Footprint

    • SFE Energy offers an array of Electricity and Natural Gas Programs to small, medium, and large commercial accounts in  Maryland, Massachusetts, New Jersey, Ohio, Pennsylvania and Texas

    Flexible Product Options

    • Comprehensive matrix pricing is distributed daily for simple transactions
    • Access custom products, agreement options, and term lengths

    Superior Service

    As a SFE Sales Partner, you’ll receive:

    • A dedicated channel sales representative
    • Quick turnaround to custom pricing requests
    • Back office support from teams grounded in more than two decades of industry experience
    • Simple automatic monthly commission statements to manage your cash flow

    *Mandatory fields

    First Name *

    Last Name *

    Business Title *

    Company Name *

    Company Web Site Address

    Your Email *

    Business Phone *

    Extension

    Mailing Address
    Street Address*

    City *

    State*

    Years in Business *

    # of Reps in your Organization *

    Average Electric Customer Size in MWH’s *

    Average Gas Customer Size in DTH’s *

    Market of Interest
    (Hold the CTRL key to select multiple)     *

    How Did You Hear About Us?

    If Not Referral Please Specify:

    Do you have a Valid Broker License? *

    SFE Energy is an active member of The Energy Professionals Association

     

    Frequently Asked Questions

    General

    Who is SFE Energy?

    SFE Energy Texas, Inc. is approved by the Public Utility Commission of Texas. As a Retail  Electricity Provider (REP), SFE Energy works hard to bring you programs to reduce your exposure to price volatility. Our goal is to deliver the most competitive price and products possible.

    How do I enroll?

    It’s simple. Call us toll-free at 1-888-351-2169,  and our Customer Care team will help you select the program that is right for you.

    Contact Information

    How can I reach Customer Care, and what are your hours?

    Our Customer Care Representatives are available  to answer your questions and help you in any way possible. Our number and hours are:

    1-888-351-2169
    Monday – Friday
    9:00 a.m. – 6:00 p.m. CST

    What is the contact information for my TDSP?

    CenterPoint Energy 1-800-332-7143
    Texas New Mexico Power 1-888-866-7456
    Oncor Electric Delivery 1-888-233-2133
    AEP 1-866-223-8508

    Outages

    How do I report a power outage?

    The TDSP is responsible for maintaining the electrical poles and wires and restoring power during power outages. Please contact your TDSP using the contact information above.

    Move and Account Information

    How do I transfer my SFE service to a new business address?

    Please call the Customer Care team to initiate the move. For Small Commercial customers, early termination fees will not apply if you are moving to a new business address. Proof of the relocation to your new address will need to be provided.

    Where can I find my SFE Account Number?

    Your SFE Account Number can be found on your SFE Energy online account, or on the top right corner of your bill.

    Where can I find my ESI ID?

    It can be found on the bill or you can log in to your SFE Energy online account to retrieve your ESI ID.

    Billing

    How am I billed?

    You will receive a bill from SFE Energy setting out your monthly charges. While you are a SFE customer, you will receive your monthly bill from us in the mail and/or by e-mail.

    What is included in the TDSP Delivery Charges? How are these Delivery Charges determined?

    The Transmission and Distribution Utility (TDSP) maintains and services the power lines for an entire region. TDSP Delivery Charges are what your local TDSP company charges each customer (ESI ID) for the cost of maintaining electricity poles & wires, meters, storm restoration, etc.

    What is the PUC Assessment?

    The PUC Assessment is a fee assessed by the Public Utility Commission of Texas (PUCT). This fee covers the cost of the administration of the PUC Regulatory Act. It is equal to 1/6 of 1 (0.16667%) percent of the charges on your bill, excluding sales tax. You’ll see the PUC Assessment as a separate line item on your bill.

    How can I change the name on my SFE Energy Account?

    Call our Customer Care at 1-888-351-2169, and they can assist.

    Payment Information

    Which credit or debit cards are accepted?

    Currently, we accept Mastercard, Visa, Discover as acceptable forms of payment. All debit cards are accepted. You can make payments or set up automated payments by logging into the

    SFE Customer Portal.

    If I mail a payment to the SFE billing address, when will the payment be credited to my account?

    It usually takes 3-5 business days from your payment to be credited to your account.

    SFE Energy billing address: 

    SFE Energy Texas
    P.O. Box 733971
    Dallas, TX 75373-3971

    OR

    JPMorgan Chase (TX1-0029)
    Attn: SFE Energy Texas Lockbox 733971
    14800 Frye Road, 2nd Floor
    Ft Worth, TX 76155

    Where do I mail my payment?

    SFE Energy Texas
    P.O. Box 733971
    Dallas, TX 75373-3971

    OR

    JPMorgan Chase (TX1-0029)
    Attn: SFE Energy Texas Lockbox 733971
    14800 Frye Road, 2nd Floor
    Ft Worth, TX 76155

    How do I set up, change or cancel my bank account or credit card information for automatic payments?

    Please log in to the SFE Customer Portal to update your bank account or credit card information.

    How do I sign up for AutoPay?

    Please log in to the SFE Customer Portal to update your bank account information. You can call one of our friendly Customer Care Representatives to sign up for AutoPay at 1-888-351-2169.

    What are the benefits of enrolling in AutoPay?

    AutoPay is fast, easy and convenient. You won’t have to worry about remembering to submit payment to SFE Energy on a monthly basis. Please log in to the SFE Customer Portal to enroll in AutoPay.

    How do I update my automatic payment option to another (i.e., changing from a credit card to a bank draft)?

    Please log in to the  SFE Customer Portal to update your bank account information.

    What if there are insufficient funds in my bank account to cover the payment?

    As per the Terms of Service, you will be charged $25.00 for having insufficient funds in your bank account to pay your bill and will be contacted immediately to remedy the matter.

    What if I can't pay my electricity bill right now?

    Contact our Customer Care team at 1-888-351-2169 if you anticipate having difficulty paying your bill by the due date. You may be eligible for a payment arrangement or a deferred payment plan.

    How do I request a payment arrangement or deferred payment plan?

    Call us toll-free at 1-888-351-2169 and our Customer Care team will assist you.

    Contact us for a free consultation.